MCP support policy runtime

Decide Policy Notaries

Source-backed yes, no, or review answers for refunds, cancellations, returns, and trials.

One public, read-only MCP server covers 100 US consumer subscription vendors and fails closed when the available facts cannot support automation.

4policy tools
100vendor IDs
Source-backedversioned policy facts
Fail closedunknown routes to review

Live REST proof

Ask one policy question. Inspect the evidence.

Each preset calls the same production policy logic exposed by the canonical MCP server. Nothing on this page is a mocked verdict.

Live public runtime
Request refund_eligibility
POST

          
        
Response Policy evidence
Ready
Run the selected check

The response will show the verdict, policy source, verification time, and Rulebook signature state.

One canonical suite

Four policy boundaries. One installation.

Specialist URLs remain compatible, while new installs concentrate discovery and usage on the four-tool Policy Notaries server.

01

Refund eligibility

refund_eligibility

Checks source-backed refund windows and qualifying conditions. Approval-dependent policies return unknown.

02

Cancellation penalty

cancellation_penalty

Distinguishes free cancellation, penalties, locks, and review-required billing branches.

03

Return eligibility

return_eligibility

Evaluates whether a subscription purchase can be reversed without inventing a universal approval window.

04

Trial terms

trial_terms

Evaluates a confirmed live trial offer, including duration, card requirement, and auto-conversion.

Install once

Give an agent a policy boundary.

Connect the canonical streamable HTTP endpoint, list the four tools, then call only the tool that matches the support question.

  1. 1
    Connect

    Add the public MCP URL. No API key is required.

  2. 2
    Supply facts

    Send the vendor, supported scope, and any required observed conditions.

  3. 3
    Respect review

    Do not automate when the verdict is UNKNOWN or the policy requires approval.

Client configuration mcp.json
{
  "mcpServers": {
    "decide-policy-notaries": {
      "url": "https://policy.decide.fyi/api/mcp"
    }
  }
}

From tool to workflow

Put the policy answer inside the support queue.

Krafthaus Support Policy Gate combines Policy Notaries with a Decision Record before a refund, cancellation, return, or trial action is approved.